“By 2030, the widespread integration of automation and artificial intelligence is projected to catalyze a staggering $13 trillion in economic activity, propelling industries and economies into a new era of productivity and growth.”– Mckinsey

What is Intelligent Automation?

Intelligent automation in business, a powerful strategy that empowers businesses to revolutionize their operations and amplify workplace productivity, combines the formidable trio of robotic process automation (RPA), business process management (BPM), and artificial intelligence (AI). This dynamic fusion, also known as cognitive automation, has become an increasingly coveted technology, offering tangible advantages across various industries. With the potential to eliminate operational inefficiencies and optimize processes, intelligent automation serves as an indispensable tool for enhancing the capabilities of human workers. The applications of intelligent process automation are vast and encompass a wide array of sectors, including financial organizations, governmental bodies, manufacturing facilities, hospitals, schools, universities, and a myriad of other establishments.

• NLP with 90% chatbot accuracy helped telecoms reduce call volume by 16%.
• The pace of processing healthcare insurance claims increased by 600%.
• Over 100,000 vendor invoices are handled by banking firms with 99% accuracy.

By harnessing the power of intelligent automation for business, these entities can unlock a multitude of benefits, ranging from: Reducing turnaround time, boosting productivity, enhancing accuracy, lessening FTE costs, enhanced analytics, and streamlined decision-making to seamless integration with social media platforms and advanced collaboration capabilities.

Further Read: AI Adoption- Why Business leaders should accelerate it

8 Steps Businesses Can Take to Adopt Intelligent Automation

Businesses seek extended-level intelligent automation to attain higher levels of productivity and efficiency in workflow. Whether you’re trying to update your business or just start using intelligent process automation, here are eight steps your business can follow.

1. Identify Processes

To get started with intelligent automation for your business, begin by identifying processes or activities that can benefit from automation. Focus on manual, repetitive, standardized, and rule-based operations to maximize the advantages of intelligent automation. As you gain experience and knowledge, gradually expand the scope of automated processes. Start with a limited set of operations and progressively incorporate additional processes as you go along. This approach allows you to refine your automation strategies and adapt them to your specific business needs. By taking a step-by-step approach, you can effectively harness the power of IA and drive efficiency in your organization.

2. Set Clear Goals

To ensure the success of automation projects, the second step that organizations should follow is defining their goals and objectives clearly. This involves conducting a thorough assessment of the actions and processes that need automated, identifying the expected outcomes and evaluating the potential business benefits. By following this approach, it is ensured that the automation project aligns with the overall business strategy and that the anticipated results can be effectively tracked and analyzed. This strategic approach helps in establishing a solid foundation for automation initiatives and enables organizations to make informed decisions throughout the implementation process.

3. Select Automation Tools

In the rapidly evolving digital landscape, a wide array of automation solutions are available in the market. To ensure the success of your automation initiative, it is crucial to carefully select the right tool or software from this vast selection. Look for tools that are user-friendly, adaptable, and compatible with your existing systems. Comparing multiple vendors and assessing their offerings will help you identify the provider that best meets your specific requirements. Additionally, consider collaborating with AI app development services to leverage their expertise in developing tailored automation solutions for your business. By making informed choices and seeking professional support, you can maximize the benefits of automation and stay ahead in the digital realm.

4. Select a Skilled Team

To ensure a comprehensive and successful intelligent automation implementation, it is essential to form a cross-functional team comprising representatives from various departments such as IT, operations, finance, and customer service. This diverse team brings together a range of perspectives and expertise, enabling a well-rounded approach to automation. By involving stakeholders from different areas of the business, you can ensure that all relevant considerations are considered, potential challenges are addressed, and the automation solution aligns with the needs and goals of each department. The collaboration of this cross-functional team fosters effective communication, fosters buy-in from key stakeholders, and enhances the chances of a smooth and successful automation implementation.

5. Create Implementation Plan

After selecting enterprise intelligent process automation tools and a skilled team, businesses must develop a comprehensive implementation plan. This plan should include well-defined timelines, clear objectives, and assigned roles and responsibilities. Additionally, it is important to consider the training and support needs of stakeholders and employees involved in the intelligent automation process. Providing adequate training and support ensures a smooth transition and enables individuals to effectively utilize the intelligent automation tools. By incorporating these elements into the implementation plan, businesses can effectively manage the automation project, align it with their overall strategy, and maximize the chances of successful adoption and integration of intelligent process automation within the organization.

6. Build & Test Automation

Once you have created an implementation plan, the next step is to develop and test the automation. This phase involves developing the necessary software scripts, workflows, or configurations required to automate the identified processes. Begin with a small-scale trial project and gradually expand as you gain expertise and confidence. To ensure that the automation meets the requirements and expectations, it is essential to involve the end users in the testing phase. By incorporating their feedback and insights, you can identify any potential issues or areas for improvement. This user-centric approach ensures that the intelligent automation solution aligns with the needs of the individuals who will be utilizing it, leading to higher user adoption rates and overall satisfaction. Iterative testing and feedback loops help refine the automation, resulting in a robust and effective solution for your business.

7. Validate the Automation Solution

During this phase, it is crucial to validate whether the automation system is functioning as intended and capable of handling the expected volume of data and transactions. Validation plays a vital role in ensuring that the automation solution meets the business goals and criteria. By conducting rigorous testing, data integrity checks, and performance assessments, you can verify the accuracy, reliability, and scalability of the automation system. This validation process enables you to identify and address any potential issues or gaps, ensuring that the automation solution aligns with your business requirements and effectively delivers the desired outcomes. By validating the automation solution, you can have confidence in its functionality and make informed decisions regarding its deployment within your organization.

8. Monitor & Optimize the Automation

Once the automation is validated, it is essential to closely monitor and track its performance to ensure everything is on track. Collect relevant data and conduct a thorough analysis to identify areas that may require improvement. Regular optimization of the automation solution is crucial to ensure that it continues to deliver the desired results. By closely monitoring the automation, you can proactively identify any bottlenecks, inefficiencies, or areas for enhancement. This enables you to make data-driven decisions, refine the automation processes, and optimize the overall performance. Continuous monitoring and optimization ensure that the automation remains aligned with the evolving needs of your business, maximizing its effectiveness, and contributing to ongoing improvement and success.

Further Read: Automatic Labelling- A Big Leap in Data Preparation for AI/ML Models

Conclusion

In conclusion, Intelligent Automation offers enterprises a tremendous opportunity to enhance operational efficiency, cut costs, and foster growth. It is crucial to approach intelligent automation as an ongoing journey, embracing continuous learning and adaptation. By starting with small steps, establishing clear objectives, and leveraging appropriate technologies, businesses can unlock the full potential of intelligent automation and drive profound transformation. If you’re ready to embark on this transformative path, seize the possibilities of intelligent automation for your enterprise today.

Are you ready to harness the power of Intelligent Automation to revolutionize your business? Take the first step towards automation excellence with NextGen Invent, your trusted AI app development partner. Our experienced team specializes in developing tailored automation solutions that maximize efficiency, streamline processes, and boost productivity.

Book a free consultation now to explore how we can help you unlock the true potential of Intelligent Automation technologies and drive your business toward unparalleled success.