Business Problem

• Operational Inefficiencies in Warehousing: Warehouse operations are plagued by inefficiencies, including poor inventory management and lengthy handling times, which reduce productivity and increase operational costs.

• Struggling with High Order Volumes: The sheer volume of orders from stores in Austria and Belgium is causing significant delays and potential errors in processing and delivery. This situation poses a serious risk to customer satisfaction and requires immediate attention to ensure smooth operations.

• Inefficient Fleet Management and Routing: The current fleet management and routing practices are suboptimal, leading to increased fuel consumption, higher transportation costs, and delayed deliveries. These inefficiencies significantly hinder overall operational efficiency and require immediate optimization to improve performance.

Solution Approach

• Supply Chain Control Tower: We implemented a centralized Supply Chain Control Tower that offers real-time oversight and end-to-end visibility across all supply chain functions. Serving as the operational hub, this control center enables data-driven decision-making, proactive issue resolution, and unified performance monitoring, ensuring seamless and efficient supply chain operations.

• Warehouse Management System (WMS): We deployed a robust Warehouse Management System to manage real-time inventory and streamline core warehouse processes, including picking, packing, shipping, and receiving. This system ensures operational accuracy, reduces errors, and significantly improves throughput efficiency, thereby enhancing overall warehouse performance.

• Transportation & Vendor Management System (TMS): We integrated a dynamic Transportation Management System with advanced routing algorithms that consider weather conditions and historical traffic patterns to optimize delivery routes. This solution also includes a Vendor Management System that intelligently selects drivers based on performance data. Additionally, a comprehensive accounting module was built in to ensure financial transparency and full operational alignment, enhancing overall efficiency and accountability.

• Mobile Apps with Real-Time and Offline Capabilities: We deployed a suite of mobile applications designed to empower field and warehouse personnel by enabling real-time inventory tracking, automated data capture, and efficient task execution. These applications significantly improved operational speed and accuracy. The offline synchronization feature ensured seamless data integrity and continuous operations even in areas with limited connectivity, with automatic synchronization to the control tower upon reconnection.

• Global-Ready Platform with Multi-Currency & Multi-Language Support: To support cross-regional operations, we built the platform with multi-currency and multi-language capabilities, allowing localized experiences for staff and customers across various markets. All financial and operational data were consolidated through the Supply Chain Control Tower, enabling a unified, global dashboard for strategic insights and governance. This integration ensures seamless operations and enhances strategic decision-making on a global scale.